Label help & contact

We didn't invent personalized labels, but we did perfect them. Our labels are made of the highest quality materials, inks and processes and are guaranteed to be the most durable labels you will ever use. If they aren't, we'll refund your purchase - no questions asked. Our labels won't just stay on your clothes, glasses, personal supplies, shoes, etc... They will outlive them.

Short answer: Some are and some are not. Our Stick-on, Big, Skinny, Round, and Insole Labels, though durable enough to withstand 100s of cycles in the dishwasher or washing machine, can be removed easily by picking up a corner with your nail and slowly peeling back the label. When it comes to the iron-on labels, those babies are permanent but, if you need to re-label, a new label can easily be ironed right on top of the previous one.

Yes! When we say waterproof we mean cannon ball into the pool, full dishwasher cycle, washing machine, bath time, drop in a puddle, dance in the rain, bottom of the lake WATERPROOF.

Iron-on labels can be applied directly onto clothing using a common household iron, while stick-on labels do not require an ironing or sewing and work best when applied onto a clothing tag.

We love to help. No promises but, if we can make something happen for you, we will. Who knows? You might inspire a new product. Contact us at [email protected] or complete the contact form above.

Yes! Our technology supports all languages, including Chinese, Hebrew and Arabic characters.

We don't limit the number of characters in your personalization, but we do recommend that you keep in mind that the more characters you enter the smaller your text will appear on the label. When entering your personalization you will see an auto-generated preview image of what your labels will look like with the text you enter. Please know that your labels will print nearly exactly as you see it in the previewer.

Ah, technology... Although our previewer should work with all our product and in every browser, sometimes bugs do come up. But fear not! Our team of designers look at each and every set of labels to ensure each one looks it's very best.

We are absolutely sure you will love your labels. So much so, we put our money where our mouth is. If there is a mistake on your order, we will reprint and ship, at no cost to you. If, for any other reason, you are unhappy with anything you order from LabelLily.com, send your order back to us for a full refund of your purchase. Please check out our Refund Policy for details.

LabelLily.com is pleased to offer several payment options including: Visa, Mastercard, American Express, and PayPal.

We love to hook our customers up with deals! Sign up for our newsletter and be on the lookout for coupons in your email. If you already have a promo code, enter it on the shopping cart page before checkout.

LabelLily.com can print and ship your orders out in 1-2 business days. How long your labels will take to arrive will depend on your shipping address and method of shipment. See our shipping information page for rates and delivery times.